Privacy & data
This page explains what information CopenHealth uses and why. We only use what is needed to run your programme.
What we store
Your email for sign-in. What you write in the app yourself: goals, habits, meal diary, check-ins, messages and booking requests. Weight is always optional.
Who can see it
You and the care team assigned to your programme. Internal clinical notes are for the care team only.
The AI assistant
Some features use artificial intelligence, such as the chat and AI coach. What you write there is processed by an AI service to create a reply. The AI does not diagnose and does not replace your dietitian.
Contact requests
If you ask us to contact you by email or phone, we store your consent for that channel only. You are not added to a mailing list.
Cookies
We use necessary cookies and local storage to keep you signed in and remember your choices. Other categories are used only with your consent, which you can change under Cookie settings at the bottom of the page.
Your rights
You can ask to see, correct or delete your information. Write to your care team in the app and we will help.